Effective Date: 2025/02/05
Website: https://petraflower.com
Contact: 📧 Email: admin@petraflower.com | 📍 Address: Al Mabilh, Al Seeb, Muscat Governorate
1. Introduction
Welcome to Petra Flower! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://petraflower.com.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
b. Non-Personal Information
We automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Pages visited
- Time spent on our website
c. Cookies and Tracking Technologies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie settings in your browser.
3. How We Use Your Information
We use your information for the following purposes:
✔ Processing orders and payments
✔ Providing customer support
✔ Improving our website and services
✔ Sending promotional emails (if subscribed)
✔ Preventing fraud and ensuring security
We do not sell your personal information to third parties.
4. How We Protect Your Information
We implement security measures to protect your data, including:
🔒 Secure SSL encryption for data transmission
🔒 Limited access to personal information
🔒 Compliance with industry security standards
However, no online transmission is 100% secure, and we encourage users to take precautions.
5. Third-Party Services
We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies.
Examples include:
- Payment Processors (e.g., PayPal, Stripe)
- Analytics Services (e.g., Google Analytics)
- Marketing Tools (e.g., email newsletters)
We are not responsible for the privacy practices of third-party websites.
6. Your Rights & Choices
You have the right to:
✅ Access your personal data
✅ Request corrections or deletions
✅ Opt-out of marketing emails
✅ Disable cookies in your browser
To exercise these rights, contact us at admin@petraflower.com.
7. Data Retention
We retain your data for as long as necessary to fulfill our services and comply with legal obligations.
8. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect data from minors.
9. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about our Privacy Policy, please contact us:
📧 Email: admin@petraflower.com
📍 Address: Al Mabilh, Al Seeb, Muscat Governorate
